Every head of hair is different, and off-the-shelf shades rarely blend seamlessly. Our Custom Colour Match service is built around your exact hair colour, so your ponytail disappears into your own hair rather than sitting on top of it. From two simple photos, our team hand matches your shade before anything is made — so what arrives is made for you, not just close to you.
Bespoke service
Your colour.
Perfectly matched.
No two hair colours are the same. Our bespoke Custom Colour Match service creates a ponytail precision-matched to your exact natural hair colour. No compromises. No close-enough.
Get matched
From $329 NZD
Want to try for free first?
Use our Shade Finder →
Photo guide
What we need from you.
Two photos is all it takes. The better your photos, the more accurate your match. Natural light is everything.
Photo 01
Full hair — front facing
Stand in natural daylight outdoors or near a window. Face the light directly. Take the photo straight on so we can see your full hair colour from root to tip.
Front on, natural light
Hair down · no filter · no flash
Photo 02
Hair ends — close up
Hold your hair out and photograph the ends in natural light. This helps us see your exact tone at the tips, which is where the ponytail will blend.
Hair ends, close up
Natural light · no filter
Tip: Avoid indoor lighting, flash, or photos taken on heavily overcast days. The more true-to-life your photo, the more accurate your match will be. If in doubt, take it outside.
Ready to send?
Upload your photos here.
👤 Human-matched, not instant — want a quick free guess first? Try our Shade Finder above.
Drop a photo below, or use your camera to take one on the spot — then send straight to us via WhatsApp or email. Our team matches your shade by hand and replies within 24 hours.
Upload
Drop your photos here
JPG, PNG or HEIC · Up to 3 photos
Photo preview — looking good!
Use camera
Start your camera
Take up to 3 photos — your full hair, then your ends
Save these to your device (long-press → save image), then attach when WhatsApp or email opens.
Send your photos
Get matched in 24 hours.
Once you’ve got your photos ready, send them to us via WhatsApp for the fastest response, or email if you prefer.
Save your photos to your phone or device first, then attach them when WhatsApp or email opens. We reply within 24 hours with your matched shade and a quote.
Why custom match
Because close enough is not good enough.
Good to know
Lead time: Please allow additional lead time for custom orders. We will confirm your timeline when your order is placed.
Non-refundable: Custom Match ponytails are non-refundable and non-exchangeable for colour reasons.
Weights: Available in 100g, 125g, 150g and 180g.
Contact: hello@lotteandbelleco.com or WhatsApp +64 21 730 632
Investment
Custom match pricing.
100g
Natural volume
$329
Clean, polished comp look
125g — Most popular
Perfect balance
$339
Fullness and comfort
150g
Premium volume
$349
Maximum stage presence
180g
Ultimate fullness
$369
Top of the range